Privacy Policy

This privacy policy sets out how and why The Bartuf Group (Data Controller) uses, processes and protects any personal data you may provide when you visit our website http://bartuf.com.109-109-132-212.m3-wpcms.uk.plesk-server.com.

The Bartuf Group is committed to ensuring that your privacy is protected. Should data be collected by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this Privacy Statement.

From time to time, we may update this statement in response to changes in our systems and our continuing commitment to protecting your personal data.

As a result, please refer to this Privacy Statement regularly to review any amendments.

When visiting our website the following information is collected:

  • Cookies

This website uses cookies which allow us to give you a good browsing experience and understand how you use our site. On entering the website cookie files will ask permission to be sent and stored on your browser. By customising your browser settings you can delete, block and restrict the use of cookies. Please see our Cookie Policy for further information.

When you contact us the following information is collected:

  • Via website contact form

(Name, company name, telephone number and email address)

(Email address, any information present in your email signature and any information you provide in your written correspondence)

  • Via Phone.

(Telephone number and any information provided to us during your conversation. Phone calls are not recorded).

  • Via Phone when paying for goods and services.

(Card number, cardholder name, address, card expiry date and security code)

  • Via Post.

(Name, and any information you provide in your written correspondence)

When you interact with our website the following information is collected:

  • By completing the websites contact form and checking the consent box to receive future marketing correspondence, we will collect your name, company name, telephone number and email address. 

 

How we use your personal information:

We collect and process information about you for the following purposes:

Information

 Purpose Legal Basis Retention Period

Cookies.

 Statistical information to analyses how parts of this website are used. Your Consent.

Article 6(1)(a) of the GDPR.

Dependent on your browser settings and your preferences.

Contact information collected through our contact form (general enquiry).

 To provide you with information on products and services that you have requested, and respond to any queries. Our legitimate interests.

Article 6(1)(f) of the GDPR.

As long as it takes to deal with your enquiry, plus an additional 6 months unless you request it is deleted before this period.
Contact and other information collected through phone conversation. To provide you with information on products, services that you have requested and respond to any queries. Our legitimate interests.

Article 6(1)(f) of the GDPR.

As long as it takes to deal with your enquiry, plus an additional 6 months unless you request it is deleted before this period.

Payment information collected over the phone when paying for goods and services.

 To allow us to process your payment for the goods and service you are purchasing, and fulfill your order. Necessary for the performance of a contract Article 6(1)(b) of the GDPR.

As long as it takes to deal with your enquiry, plus an additional 3 months unless you request it is deleted before this period.

Contact and other information collected through postal correspondence.

 To provide you with information on products and services that you have requested, and respond to any queries. Our legitimate interests.

Article 6(1)(f) of the GDPR.

As long as it takes to deal with your enquiry, plus an additional 6 months unless you request it is deleted before this period.
Contact information collected through our contact form (marketing updates) To provide you with marketing updates and promotions. Your Consent.

Article 6(1)(a) of the GDPR.

Until you

un-subscribe.

 

 How we secure your information:

 We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information we collect online. These are:

  • Only using secure servers and equipment to store your personal information.
  • Only collecting and storing the minimum amount of personal information to carry out our business activity, and legal obligations.
  • Only retaining personal information for as long as necessary to carry out our business activity and legal obligations.
  • Only using personal information for the intended purpose it was given. Further processing for any other intended purpose will only commence with your explicit consent when lawfully required.
  • Verifying the identity of any individual which may request access to their personal information before releasing.

What are your rights:

You have the following rights in relation to your personal data.

  • Right to access: the right to request copies of your personal information from usthe right to request copies of your personal information from us.
  • Right to correct: the right to have your personal data rectified if is inaccurate or incomplete
  • Right to erase: the right to request that we delete or remove your personal information from our systems
  • Right to restrict our use of your information: the right to block us from using your personal information or limit the way in which we use it.
  • Right to data portability: the right to request that we move, copy or transfer your personal information
  • Right to object: the right to object to our use of your personal information including where we use it for our legitimate interests, or where we use your personal information to carry out profiling to inform our market research and user demographics. If you raise an objection we will stop processing your personal information unless very exceptional circumstances apply, in which case we will let you know why we’re continuing to process your personal information.

To make enquiries, exercise any of your rights set out in this Privacy Policy and/or make a complaint please contact lorraine@bartuf.com.109-109-132-212.m3-wpcms.uk.plesk-server.com or write to the Data Protection Department at Data Enquiry, The Bartuf Group, Unit 2 Carr Crofts Drive, Armely, LS12 3AL.

If you’re not satisfied with the way any complaint you make in relation to your personal information is handled by us, then you may be able to refer your complaint to the relevant data protection regulator. In the UK, this is the Information Commissioner’s Office.

 

Cookie Policy

This privacy policy sets out what cookies are and why we use them on our website http://bartuf.com.109-109-132-212.m3-wpcms.uk.plesk-server.com.

We use cookies on our website to understand more about our users and to improve their experience across our website.

What are cookies:

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

There are three different types of cookies:

  • Session cookies: these are mainly used by online shops and allow you to keep items in your basket when shopping online. These cookies expire when the browser is closed.
  • Permanent cookies: these remain in operation, even when you have closed the browser. They remember your login details and password so you don’t have to type them in every time you use the site. The law concerning permanent cookies stipulates that they need to be deleted after a period of six months
  • Third-party cookies: these are installed by third parties with the aim of collecting certain information to carry out various research into behaviour, demographics etc.

How do we use cookies:

We use a third party company Google Analytics Universal to analyse the use of our website.  Our analytics service provider generates statistical and other information about website use by means of cookies.

The information generated relating to our website is used to create reports about the use of our website, so we can continually improve your overall browser experience.  Our analytics service provider’s privacy policy is available at: http://www.google.com/policies/privacy.

 

Name

 Purpose Retention Period
_ga

 

 

 

_gid

 

 

_gat_gtag

 These third party cookies are used to collect information about how visitors use our website (Google Analytics). We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

2 years

24 hours

Expires end of session

 

We use session cookies so parts of our website can function when you interact with them. For example our ‘Contact Us’ form and build a quote page. No personal information is stored within these cookies and they are erased at end of each browser session.

 

Name

 Purpose Retention Period
nf_wp_session This session cookie is used to run the enquiry and ‘Contact Us’ form on our website.

Erased at end of session

wp_woocommerce_session_

 This session cookie contains a unique code for each customer so that it knows where to find the quote cart data in the database for each customer. No personal information is stored within these cookies. Erased at end of session
PHPSESSID This session cookie is a session identifier provided by the PHP to differentiate sessions amongst users.

Erased at end of session

 

How to manage your cookies:

Most browsers allow you to changing your settings and preferences for cookies.

The website aboutcookies.org provides information on how to manage your cookie settings and preferences depending on the browser type and version you use.

What happens if I delete and disable cookies:

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Further Information:

For further information on how we manage your personal information please refer to our privacy policy.